Outsourcing may be controversial at times – depending on who’s writing the report it’s either a constant source of embarrassment and incomplete tasks or a back door to morally wrong privatized services.
Birmingham City Council has renegotiated its outsourced Service Birmingham contract, with the aim of saving £150m over a seven-year period.
As France smarts from the good slapping it got from Standard & Poor's, it appears that it's not only Euroland that's crying out for a little bit of stability and certainty.
We are witnessing a turning of the tide in customer management outsourcing across all sectors, in both offshore and home markets as the focus shifts from ‘cost’ to ‘value’.
The Outsourcing Unit at the London School of Economics and Political Science is undertaking major research into cloud computing through means of this large-scale survey.
Over three quarters (76 per cent) of UK businesses make extensive use of IT contract workers, higher than the international average, according to a new study from IT resourcing specialist Experis.
“I am afraid we must be in the area of looking to terminate the contract; if this was a full private sector deal, the contract most likely have already been torn-up”
Northamptonshire to be left with 150 directly-employed staff after unprecedented decision.
The City of Edinburgh Council has awarded a seven-year £186m transformational ICT outsourcing and digital services deal to IT consulting company CGI.
During the first half of 2015, one might have said that outsourcing in the UK has seen better days - but by the end of the year, a total of £5.67bn of UK such agreements got inked.
Gloucester City Council has chosen to outsource its IT services, signing a six-year deal with business process services provider Civica.
Harrow Council has signed a £37m contract with Sopra Steria which will now provide IT services for the local authority.
Supplier expected to help transform Council's IT services and also get it off a range of legacy platforms still in use.
Satellite communications specialist Inmarsat has selected Outbox for customer relationship management for its new wholesale project. Outbox says it specialises in Customer Experience IT (CXIT), which will be a relief to people worrying that the technology industry didn’t have enough acronyms to keep it going.
Sources are reporting that French IT outsourcing firm Atos is close to agreeing a swoop on the Dell IT outsourcing services unit.
Think outsourcing, now think location. You are probably thinking India, China or perhaps Central Eastern Europe. Think again, were you aware that the UK is fast becoming an attractive location for outsourcing services?
Islington Council is taking a step away from outsourcing, claiming it can cut costs by rebuilding its internal IT resource instead.
Just 20 suppliers received a share of the £21bn spent by government across 2012 and 2013 – six of which are IT firms, claims new research.
The Legal Aid Agency, a public body providing civil and criminal legal advice in England and Wales, has chosen a supplier to deliver its Civil Legal Advice (CLA) Operator Service.
IT staff at the Ministry of Justice (MoJ) are prepared to strike over changes that will hand tech work over to the private sector.